Frequently Asked Questions

Q: My vehicle is in impound, how do I get it back?
We will ask you to come to our office, show photo identification matching the registered owner information of the vehicle, and pay the towing and storage charges. (We are able to obtain registered owner information on vehicles, so we rarely need to see your vehicle ownership paperwork.)

Q: I just bought my vehicle, but it is not yet registered in my name. Is my bill of sale adequate for proof of ownership?
If you bill of sale is notarized, it is adequate for redemption of your vehicle. Otherwise, you will need to register the vehicle in your name prior to redemption.

Q: My car is all-wheel-drive, does it require a flatbed tow truck?
No. Conventional tow trucks are capable of lifting all wheels off the ground.

Q: My car has an automatic transmission, can it be towed with the drive wheels on the ground?
Probably, most manufactures say yes, for a limited speed and distance.

Q: Is towing rough on my car?
No. Quite the opposite. Since your car is lifted by its tires, it is riding on your own suspension. And the tow trucks suspension absorbs most of the bumps.

Q: Do tow truck drivers have special training?
Todisco personnel is well versed in the manufacturer’s suggested guidelines for towing, recovering and servicing your vehicle or equipment.  It is the goal of Todisco Towing to provide you with the upmost professional and personal service from the moment you make the first phone call to the completion of the service you requested.

Q: My car is lowered, can it still be towed?
Yes, most lowered cars can be safely towed with a conventional tow truck.

Q: I've heard that it's better to let my insured car go to the tow yard after an accident, why?
There are several reasons. 1. You do not have to pay the tow bill. 2. The insurance adjuster will inspect your car and other cars involved sooner to avoid storage fees. 3. No ugly wreck at your house.

Q: Can you tow motorcycles?
Answer: Yes, we carry all needed equipment necessary to tow motorcycles without damage.

Q:There is a hold on my vehicle from a police department. What does this mean and what do I do?
When your vehicle has a "hold" on it, it could be for a number of reasons. The most common reason is that your vehicle may be needed by the police department for further investigations. To see why your vehicle has a hold on it, contact the police department that has placed the hold.